FAQ

 

What are your details to pay through childcare voucher companies?

 

Edenred: P20308601

Gov Tax Free Childcare: For Melin Gruffydd and Treganna schemes: 'Cynllun Treganna CF118DG' 50025557254

Sodexo: 166882

Busy Bees: 00037650

Kiddivouchers: Cynllun Treganna / Cynllun Gofal Melin Gruffydd

Care4: 22506517

Co-op / Imagine: 85005738

 

If the company is not listed here please get in touch with us for details: sian@mentercaerdydd.cymru

 

What are the care scheme locations & opening times?

 

Our care schemes are located at Ysgol Treganna, Canton and Ysgol Melin Gruffydd, Whitchurch. They are open from 8:30am - 5:30pm Monday - Friday (excluding Bank Holidays).

 

For which ages do you provide care?

 

We are registered to care for children who are already in Reception up to Year 6 

 

I can't log in to complete a booking - why is this?

 

In order to log onto the gofal.mentercaerdydd.org page you will need to create a separate account to your main Menter Caerdydd website account. If you have already created an account but can't remember the password, please email sian@mentercaerdydd in order for it to be reset.

 

I haven't recieved a confirmation email - does this mean my booking isn't confirmed?

 

In most instances, when you book through the site an email confirmation will automatically be sent out to you on completion of the booking. On the rare occasion that the email doesn't reach you, this does not mean the booking hasn't been confirmed and an email receipt from PayPal can be taken as confirmation of the booking. If you are still unsure as to whether or not your booking was successful, please contact sian@mentercaerdydd.cymru and we can check the system for your order.